AUTOPAY TERMS & CONDITIONS
By enrolling in the Vermont Gas Systems AutoPay Program (the "Program"), I am authorizing Vermont Gas Systems, Inc. (Vermont Gas) to debit the bank account I designate (the "Designated Account") each billing period to pay automatically the amount due on my Vermont Gas billing statement. The amount of the debit will be equal to the amount due for the current month or the budget plan monthly amount.
Vermont Gas will advise me by a billing statement message of the amount and date of the payment that will be automatically debited.
1. Automated Payment Amount
A. Budget billing customers:
If I have enrolled in the Vermont Gas budget plan, Vermont Gas will debit my Designated Account for the Budget Amount shown on my billing statement, 25 days after the date of the statement.
B. Non-budget billing customers:
If I am not enrolled in the Vermont Gas budget billing plan, bills are due in 25 days from the date of the statement. Vermont Gas will debit my Designated Account for the entire New Balance shown on my billing statement.
2. Customer Obligations:
I understand that the exact debit date will appear on my billing statement. I agree that unless I notify Vermont Gas to stop or adjust the amount of the debit, in accordance with the procedures set forth in paragraph 5 below, Vermont Gas is authorized to debit the funds from the Designated Account in the amount specified in the automatic payment option I have selected.
I will ensure that there are sufficient funds in the Designated Account on the specified debit date to pay the amount of the debit. Payments returned for insufficient funds will be charged a $25 fee. In the event my Designated account does not contain sufficient funds, notice will be given to the Credit & Collections Department to contact me for payment arrangements. This may result in termination of my participation in the plan. See paragraph 5 below.
For the automatic payment amount option I have selected, Vermont Gas is authorized to reduce the amount of the debit previously disclosed to me on my billing statement by the amount of any payments or credits applied to my Vermont Gas account prior to the scheduled debit date.
I understand that if my Vermont Gas account is closed and there is an outstanding balance on the account, Vermont Gas will continue to automatically debit my Designated Account unless I terminate participation in the Program in accordance with the procedures set forth in paragraph 5 below. If I close my Designated Account, I agree to notify Vermont Gas beforehand to stop initiating debit transactions.
3. Additional Payments. If I would like to make payment in addition to the automated payment amount I have selected, I may do so using other payment channels made available by Vermont Gas, such as a check, credit card, and on-line.
4. Stop Payment Orders/Adjustments.
If I want to stop an automated payment or make an adjustment to the amount of the upcoming automated payment, I may do so by calling Customer Service at 1-(802) 863-4511 or 1-800-639-2112, or by writing to Vermont Gas Systems, Inc, P.O. Box 467, Burlington, VT 05402-0467. My request must be received by Vermont Gas at least five (5) business days before the scheduled debit date on my billing statement. If I call to make an adjustment, my request may not be processed until the following billing period.
5. Termination of Participation in the Program.
I may terminate my participation in the Program by calling Customer Service at 1-(802) 863-4511 or 1-800-639-2112, or writing to Vermont Gas Systems, Inc, P.O. Box 467, Burlington, VT 05402-0467. Vermont Gas must receive my request at least five (5) business days before the scheduled debit date specified on my billing statement. Vermont Gas may revoke my right to participate in the Program at any time for any reason, no written notice of such revocation will be provided.
For purposes of the Program, business days are Monday through Friday, excluding holidays. If the scheduled debit date is on a weekend or holiday, the debit will be made on the next business day.